Privacy Policy

Privacy Policy Overview

This Privacy Policy explains how Tailor's Touch handles personal data when you use lilystarlid.monster, contact us, or request tailoring, alteration, remodelling, or upcycling services in Baku.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Collection

Data We Collect

We may process contact details, appointment details, project descriptions, garment-related information, communication records, payment-related records, and technical data such as device or browser information. Where relevant to a redesign or alteration request, we may also process information you provide about garment condition, fit preferences, materials, and collection arrangements.

We collect only the information needed to handle inquiries, appointments, and garment work.
02 · Sources

How We Collect Data

We receive personal data when you submit an inquiry, book an appointment, communicate with us, request a quote, approve a concept, arrange collection, or make a payment. We may also obtain limited technical data automatically when you use the website, and we may create internal records from our own assessment of the garment and the requested work.

Most information comes directly from the customer during the service process.
03 · Cookies

Types of Cookies

Our website may use essential cookies to support core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to make decisions about garment work, pricing, or fit assessment.

We use a limited set of cookies for operation, preference handling, and basic analytics.
04 · Controls

Cookie Controls

You can manage cookies through your browser controls and, where available, through on-site preference tools. Disabling some cookies may affect form submission, session handling, or other basic website functions. We do not rely on cookies to collect more information than is reasonably needed for operation and measurement.

Browser settings can be used to limit or remove cookies, subject to site functionality.
Purpose of processing

How We Use Data

We use personal data to respond to inquiries, schedule and manage appointments, assess garments and materials, prepare quotes, document design approval, carry out alteration or remodelling work, arrange collection, process payments, maintain records, improve website performance, and meet legal obligations. We may also use information to communicate about the status of a project, clarify instructions, or address service issues.

Processing is limited to ordinary business operations and customer service needs.
Third-party sharing

Service Providers and Partners

We may share personal data with payment processors, communication tools, website hosting providers, and other operational service providers that help us run the business. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations. We do not sell personal data as a routine business practice.

Service providers receive only the information needed to perform their functions.
Legal grounds

Legal Disclosures

We may share personal data where disclosure is required by law, court order, or another binding legal process, or where necessary to protect our rights, customers, or business operations. We may also disclose information in connection with fraud prevention, dispute handling, or compliance reviews when such disclosure is permitted by law.

We disclose information to public authorities only when a lawful basis exists.

Contact Information

Email contact
[email protected]
Telephone contact
+994 40 261 83 14
Postal address
25, Taras Şevçenko Küçəsi, Baku, AZ
Privacy contact
[email protected]

Use the contact details below for privacy questions, access requests, or concerns about this notice.

Contact Page

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of certain records, or restriction of processing in limited circumstances. You may also object to processing based on our legitimate interests where that right applies. Some requests may be limited where we must keep information for legal, accounting, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the information or action you are asking for. We may ask for additional details to confirm your identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason to the extent required by law.

We may need to verify identity before acting on a request.

We retain personal data for the period necessary to manage inquiries, complete projects, maintain business records, and meet legal or tax obligations. When data is no longer needed, we delete it or anonymize it where practical. Some records may be kept longer if required to resolve disputes, support warranty-related questions about our own work, or comply with applicable law.

We keep records only for as long as needed for service, accounting, or legal purposes.

If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated. We encourage you to review the notice periodically so you remain informed about our practices.

We may revise this notice to reflect legal, operational, or website changes.